Green Magic Cleaning Services
Chapter 1: Getting Ready for Work / Changes in Availability
Leaving Our Team
If you decide to stop working with us, please give us at least 2 weeks’ notice so we have enough time to organise a replacement.
Changing Your Availability
If you need to update your availability, please email us as early as possible (ideally 2 weeks in advance) to avoid inconvenience for clients.
How to Inform Us
When updating your availability, please follow the template below and send your email to: contact@greenmagic.com.au
Email Subject: Your Full Name – Availability Update
Email content - Choose one of the three options below:
1. Ongoing Change (x)
Use this when your weekly schedule is changing permanently.
Template:
Starting from day/month, my new availability will be:
• Mondays: start time to end time
• Tuesdays: start time to end time
• Wednesdays: start time to end time
• Thursdays: start time to end time
• Fridays: start time to end time
Example:
Starting from 12/02, my new availability will be:
• Mondays: 8am to 5pm
• Tuesdays: 8am to 12pm
• Wednesdays: unavailable
• Thursdays: 8am to 4pm
• Fridays: 8am to 1pm
2. One-Off Change (x)
Use this only when your availability changes for specific dates, NOT your regular weekly schedule.
Template:
On the following day(s), I will be available / not be available to work:
• day/month – start time to end time
• day/month – start time to end time
Example:
On the following day(s), I will not be available to work:
• Tuesday 03/02 – 8am to 5pm
• Wednesday 03/03 – 1pm to 5pm
3. End of Collaboration (x)
Use this if you are finishing your work with Green Magic.
Template:
My last working day will be: day/month.
Adding a Reason (Optional)
You may include the reason for your change at the end of the email, but always start with the template first.
Example:
On the following day(s), I will not be available to work:
• Tuesday 03/02 – 8am to 5pm
Reason: I’ll have a medical appointment on that day.
What NOT to Do When Updating Availability
To avoid delays, errors, or misunderstandings, please follow these guidelines carefully.
Please DO NOT:
• Send long messages or explanations before clearly stating the availability update
• Start your email with stories, reasons, or personal details
• Mix different subjects in one email (availability, insurance, questions, etc.) — each topic must be sent in separate emails
Please DO:
• Always start your email with the correct availability template
• Add a short reason at the end only (optional)
Following this format ensures your update is processed quickly and correctly, especially because our team handles many availability changes every day.